Messages scattered everywhere
One place to pick things up.
Keep the full customer history beside the next action.
Bring messages together, let AI qualify the enquiry and recommend the right next step. Your team gets the context and your customer gets a confident answer.
Built for teams of 1–5 agents.
Illustrative product demo. No account needed.
Hi! I need a gift for a coffee lover. Can you help?
Our insulated travel mug would make a lovely gift. It keeps coffee warm, fits your budget at £48, and is in stock. Shall we go ahead?
Interactive product illustration · Sample data only
Keep up with customers without switching between inboxes.
Messages scattered everywhere
Keep the full customer history beside the next action.
Leads going quiet
AI can qualify intent, surface useful context and keep a conversation moving.
The same questions. Again.
Let AI handle the first pass while your team stays responsible for the relationship.
A realistic sample conversation shows the value in three clear steps: qualify, recommend, close.
Hi! I need a gift for a coffee lover. Can you help?
What matters most: the recipient, your budget, or delivery date?
A gift around £40–£60 would be ideal.
Our insulated travel mug would make a lovely gift. It keeps coffee warm, fits your budget at £48, and is in stock. Shall we go ahead?
Yes, reserve it for me!
Perfect! Here is your card-payment link for the travel mug.
Payment confirmed£48 · Sample card ending 4242 · Demo receipt
Payment received — thank you, Alex! Your travel mug is confirmed. We’ll keep you updated here.
A new shopper asks for help. AI reads the intent and starts qualifying the opportunity.
This demo never contacts a customer, provider or payment service.Want this sales context in every conversation?
Create your accountThe tools to look after customers and turn useful conversations into confident next steps.
Payment confirmed
Assignments, private notes and sales context keep the next person informed.
Our insulated travel mug would make a lovely gift. It keeps coffee warm, fits your budget at £48, and is in stock. Shall we go ahead?
Based on the customer’s intent, budget and example contextConfigure AI to qualify conversations and recommend replies or products. Your team controls the workflow, permissions and handoff.
Move between All, Mine and Unassigned while every opportunity keeps its history.
Use the guided setup to build your workspace one step at a time.
Sign up, verify your email and set up your workspace.
Choose a supported channel and follow its connection steps.
Invite teammates and configure AI when your workflow is ready.
Plans and allowances are managed in your workspace. Ask us about the current options before you start.
The registration form asks for account details, not payment card details.
This page shows an illustrative flow. AI can qualify intent and recommend a product; orders, payment and fulfilment require approved integrations and controls.
OmnInbox supports WhatsApp, Instagram, Messenger, Telegram, email and website chat. Availability depends on your plan, configuration and provider.
Yes. Invite teammates to your workspace and give them access to the inboxes they need.
AI can suggest replies or handle routine conversations with human handoff. Capabilities depend on configuration, permissions and credits.
AI usage uses credits, and messaging providers may charge separately. Review applicable costs before enabling a channel or AI workflow.
Give every conversation a place. Give your small team room to do its best work.
Create your account